“Within an hour, the phone was ringing and within the space of 2 days we had an offer” - Mr Charman
“Estate Agents are two words that can strike fear through the hearts of even the toughest of people. Which one? How to I choose? What value will they put on my property? The word count goes up and up. It doesn’t have to though.
I am lucky, or possibly just foolish, I am in double numbers easily when it comes to moving, so I like to think I know a thing or two. I always thoroughly research the market first to see what properties have sold for and assess my property against those when it comes to valuation. I get valuations and costs from 3 agents and then I make a decision. Inevitably you get the ‘silly’ valuation, either wildly high or wildly low, so with Ben, I let him do all the talking. I am pleased to say he knows his stuff and we agreed on many things including the price. Great, let’s do it.
Within an hour, the phone was ringing and within the space of 2 days we had an offer, then another one. For one reason or another, the sale did not proceed, so we remarketed. Day one, another offer and so we sold our house twice in 2 weeks, not bad.
The thing with the team at Frost is that they didn’t insult my intelligence regarding selling property and all of the sales team worked with me and for me to achieve an extremely satisfactory outcome. The team also keep each other up to date on what is happening, so, if you email or call it doesn’t really matter who you speak to , they can all help, thus avoiding the ‘black hole’ of ‘sorry, they’re not in today’.
But, let us not forget the ‘glue’ of the transaction, Vanessa, who has the job of progressing the sale to exchange; ‘We can’t do it’ is not a sentence Vanessa is familiar with. She will achieve what seems impossible with diplomacy and excellent humour. I almost wish I was selling again as I will miss the interaction with her and the rest of the team, the second time in 10 years I have thought that.
So, in short, would I recommend them? One single word, YES!”